为提高使用体验,请您在签收后 5 天内安装和使用,我司将提供不超过 5 天“新客伴航”免费服务。
服务及支持时间
- 工作日:09:00–11:30,13:30–17:00
- 周六:10:00–11:00,15:00–16:00
- 工作时间之外及周日:休息
技术支持团队的同事将在上述时间内向您提供积极而专业的技术支持。技术团队需要留出足够的空间自我整理、总结、研讨和从事创新研究,才能更好地为您提供支持,感谢您的理解!
额外服务
已购买增值服务包的客户可依约获得额外服务。不在此时间段内咨询的,您可直接留言或发邮件至 support@allxianfei.com。如您有其他建议,欢迎投递至 suggest@allxianfei.com。
Service and Support Hours
Thank you for adopting our products and service solutions. To enhance your experience, please install and use the product within five days after receipt. We provide up to five days of complimentary New Customer Companion support.
- Monday to Friday: 09:00–11:30 and 13:30–17:00 (Beijing Time)
- Saturday: 10:00–11:00 and 15:00–16:00 (Beijing Time)
- Outside these hours and on Sundays: closed
For support outside these hours, please leave a message or email support@allxianfei.com. Suggestions may be sent to suggest@allxianfei.com.